checking your order information
After placing an order, you will receive an order confirmation email with your order number. As soon as your order ships, you will receive an email with your tracking number. Please note it may take up to 48 hours for a carrier update. If you need more information about your delivery, please contact the carrier directly.
free domestic standard shipping
Shipping is free on all domestic orders. We do not ship internationally.
delivery times and methods
Most domestic orders ship within 24 hours (excluding weekends and holidays) and arrive within 1-3 business days.
changing or canceling an order
Once you place an order, your item(s) are packed and shipped as quickly as possible. Because of this, orders cannot be modified or cancelled. However, if you do not love the product when it arrives at your door, just follow our return policy and send the product back to us free of charge.
damaged or wrong items
Click here to start your return.
payment and sales tax
We accept Paypal, Apple Pay, American Express, MasterCard, and Visa. Sales tax is included in the product price.
Click here to learn more about the simplehuman.com coupon policy.